Subject to the conditions set out in our Terms & Conditions, CLICK HERE for a copy, Belper Windows guarantee that the goods and services will correspond with the specification as stated in our survey sheet. In the event that any white or Woodgrain PVCU window or door installed by us develops a material fault due to defective materials or construction then if such fault develops and is notified to us in writing within 10 years of the date of the installation, we will repair or replace the window or door free of all charges for materials, however a labour charge may be applied.
PVCu carries a 5 year colourfast guarantee. Hardwoods and Softwoods carry only a 5 year guarantee. Furniture and hardware on any product is guaranteed for a period of 1 year only. Clear and obscured double glazed units in PVCu or Aluminium windows/doors are guaranteed against breakdown for 5 years and for 5 years in wooden frames. Leaded, Georgian or Cottage Bar units carry a 5 year guarantee in all products. PVCu insulated styrene or polystyrene door panels are guaranteed for 5 years as are any double glazed units fitted within them.
Any replacement double glazed units fitted by Belper Windows into existing windows and doors (not originally fitted by ourselves) are guaranteed for 2 years only. All products supplied only or supplied and installed to non domestic situations are only covered by a 1 year guarantee.
Any conservatory roof or its components will be guaranteed for a period of 5 years only subject to the roof and its guttering having been maintained on a regular basis.
Glass breakages will not be honoured after the window has been installed for a period of more than 30 days.
This guarantee is in addition to and shall not affect the customers statutory rights.
The above guarantee is given subject to the following conditions:
Belper Windows shall be under no liability in respect of any defect in the goods arising from any drawing, design or specification supplied by the customer.
Belper Windows shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the suppliers instructions (whether oral or in writing), misuse or alteration or repair of the goods without the suppliers approval.
Belper Windows shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price of the goods has not been paid by the date for payment.
Subject as expressly provided in these conditions, all warranties, conditions or other terms implied by statute or common law in relation to the goods or services are excluded to the fullest permitted by the law. Guarantees are not transferable to any further party, only to the contracted customer.
In the event of any dispute the maximum compensation Belper Windows will consider for any contract or installation is 1 % of the order value.